Fork Force Australia Pty Ltd is committed to protecting your personal information and will look after any information you entrust to us and keep it safe and secure with password protections and modern building security.
It is possible that Fork Force could merge with or be acquired by another business entity. Should this occur, you should expect that Fork Force would share some or all of your information to continue providing products and services. We would require that any new combined entity follows the privacy practices established in this policy.
We are a fully independent and wholly Australian-owned and operated company that uses the Site to inform customers and stakeholders about our products and services, and to generate sales, hire and maintenance leads for follow-up by our staff. We pre-qualify all customers and help them source products and services to fulfill their needs.
We do not rent or sell your personal information or contact details under any circumstances and we do not share this information – except with directly affiliated agencies or individuals, and solely to provide the specific products or services you have requested from us, where necessary.
Your Personal Information
We are always aiming to improve our customer service and the more we know about you, the better we can serve you. Any information you supply enables us to personalise and improve your experience with us. It also allows us to provide you with details on services and products that might be of specific interest to you.
Personal information held by us may include: your name, company name, job title, years in business, postal and physical addresses, landline and mobile phone numbers, fax number, email address, bank account or credit card details, industry and occupation. We also hold any details you give us about your specific product or service requirements.
Collecting Personal Information
We collect personal information in a number of ways, including:
- directly from you when you provide information via the phone, email, fax, SMS or MMS
- in application forms or other written agreements
- when you submit your personal details through our websites’ Contact Us forms
- from third parties such as our related companies, credit reporting agencies or your representatives
- from publicly available sources of information
- from our own records of any past dealings
Using Personal Information
Your personal information may be used to:
- verify your identity
- assist you to subscribe to our services
- provide the products and services you require
- administer and manage those products and services, including charging, billing and collecting debts
- inform you of ways the products and services provided could be improved
- conduct appropriate checks for credit-worthiness and fraud
- research and develop our products and services
- maintain and develop our business systems and infrastructure
- allow us to promote products, services and offers to you via direct mail, telemarketing, email or SMS
Disclosing Personal Information
Fork Force may share information about customers in aggregate with third parties – including advertisers, business partners and sponsors – to understand customer trends and patterns, and to manage and improve our services. Such information will be totally anonymous so that all individual privacy is protected.
Fork Force may disclose your information in response to a threat of legal action or in response to a Court Order or subpoena. If Fork Force is requested by police or another regulatory authority investigating illegal activities to provide your personal information or any data collected about you while using our Site, we shall do so.
This Site may contain links to other websites where privacy practices differ. This includes links from advertisers, sponsors and partners that may use our company logo as part of a co-branding agreement. You should consult the other websites’ privacy notices as Fork Force is not responsible for and has no control over information that is submitted to or collected by these third parties.
Technology and Privacy Information
Fork Force may use available technology (like those listed below) to determine which areas of the Site you visit and the online activities you participate in. This information will be used for: business development, trend analysis, marketing, site administration and usability, tracking user movements around the Site, and gathering demographic information.
Like many websites, this Site makes use of log files. Log files record Internet Protocol (IP) addresses, web browser types, Internet Service Providers (ISPs), date/time stamps, referring/exit pages, and the number and location of online clicks made. IP addresses and other data is not linked to any information that is personally identifiable.
Cookies, Web Beacons and Java Script
You should consult the privacy policies of these third party ad servers for more detailed information on their practices, as well as for instructions on how to opt out of certain web tracking practices. If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ own respective websites.
Last Updated: 25 May 2012