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Privacy Policy

Fork Force Australia Pty Ltd is committed to protecting your personal information and will look after any information you entrust to us and keep it safe and secure with password protections and modern building security.

This Privacy Policy applies to all products and services offered by this website (the “Site”). By accessing or using the Site, you acknowledge that you have read, understood and agree to be bound by our Terms of Use and this Privacy Policy. If you do not agree to these terms of service please leave the website.

Fork Force reserves the right at any time to update, modify, expand or remove portions of its Terms of Use or Privacy Policy. So please check them periodically as your continued use of the Site signifies your acceptance of any changed terms. If you are ever dissatisfied with our current Terms of Use or Privacy Policy, your sole and exclusive remedy is to discontinue using the Site.

It is possible that Fork Force could merge with or be acquired by another business entity. Should this occur, you should expect that Fork Force would share some or all of your information to continue providing products and services. We would require that any new combined entity follows the privacy practices established in this policy.

We are a fully independent and wholly Australian-owned and operated company that uses the Site to inform customers and stakeholders about our products and services, and to generate sales, hire and maintenance leads for follow-up by our staff. We pre-qualify all customers and help them source products and services to fulfill their needs.

We do not rent or sell your personal information or contact details under any circumstances and we do not share this information – except with directly affiliated agencies or individuals, and solely to provide the specific products or services you have requested from us, where necessary.

The privacy of our customers is extremely important to us. If you require any more information about our privacy policy, please contact us using the details on the Site.

Your Personal Information
We are always aiming to improve our customer service and the more we know about you, the better we can serve you. Any information you supply enables us to personalise and improve your experience with us. It also allows us to provide you with details on services and products that might be of specific interest to you.

Personal information held by us may include: your name, company name, job title, years in business, postal and physical addresses, landline and mobile phone numbers, fax number, email address, bank account or credit card details, industry and occupation. We also hold any details you give us about your specific product or service requirements.

Collecting Personal Information
We collect personal information in a number of ways, including:

  • directly from you when you provide information via the phone, email, fax, SMS or MMS
  • in application forms or other written agreements
  • when you submit your personal details through our websites’ Contact Us forms
  • from third parties such as our related companies, credit reporting agencies or your representatives
  • from publicly available sources of information
  • from our own records of any past dealings

Using Personal Information
Your personal information may be used to:

  • verify your identity
  • assist you to subscribe to our services
  • provide the products and services you require
  • administer and manage those products and services, including charging, billing and collecting debts
  • inform you of ways the products and services provided could be improved
  • conduct appropriate checks for credit-worthiness and fraud
  • research and develop our products and services
  • maintain and develop our business systems and infrastructure
  • allow us to promote products, services and offers to you via direct mail, telemarketing, email or SMS

Disclosing Personal Information
Fork Force may share information about customers in aggregate with third parties – including advertisers, business partners and sponsors – to understand customer trends and patterns, and to manage and improve our services. Such information will be totally anonymous so that all individual privacy is protected.

Fork Force may disclose your information in response to a threat of legal action or in response to a Court Order or subpoena. If Fork Force is requested by police or another regulatory authority investigating illegal activities to provide your personal information or any data collected about you while using our Site, we shall do so.

We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of the Site, and that use is deemed by us to breach our Terms of Use.

This Site may contain links to other websites where privacy practices differ. This includes links from advertisers, sponsors and partners that may use our company logo as part of a co-branding agreement. You should consult the other websites’ privacy notices as Fork Force is not responsible for and has no control over information that is submitted to or collected by these third parties.

Technology and Privacy Information
Fork Force may use available technology (like those listed below) to determine which areas of the Site you visit and the online activities you participate in. This information will be used for: business development, trend analysis, marketing, site administration and usability, tracking user movements around the Site, and gathering demographic information.

Log Files
Like many websites, this Site makes use of log files. Log files record Internet Protocol (IP) addresses, web browser types, Internet Service Providers (ISPs), date/time stamps, referring/exit pages, and the number and location of online clicks made. IP addresses and other data is not linked to any information that is personally identifiable.

Cookies, Web Beacons and Java Script
This Site does use cookies to record data about which webpages users have accessed, and to customise webpage content based on the visitor’s browser or other information the visitor sends via their browser.

Google as a third party vendor may also use cookies to serve ads on the Site. Their use of DART cookies enables Google to serve ads to users based on their visit to this Site and other website preferences. Users may opt out of using DART cookies by visiting Google’s content network privacy policy at: www.google.com/privacy_ads.html

Some other third party ad networks may use cookies, java script or web beacons on the Site to measure the effectiveness of their placed advertisements and/or to personalise the advertising content you receive. We have no access to, or control over these devices that are used by third party advertisers.

You should consult the privacy policies of these third party ad servers for more detailed information on their practices, as well as for instructions on how to opt out of certain web tracking practices. If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ own respective websites.

Last Updated: 25 May 2012

Why Call Us?
  • Huge Range of Reach Trucks
  • Fast Australia Wide Delivery
  • Great Short & Long Term Hire Rates
  • Flexible Financing Options
  • Thousands of Happy Customers Around Oz
For more information call 1300 423 675
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